martes, 22 de abril de 2014

The day of the negotiation.
The goal was consisted in get 10 points from a list of contects, but there was a triki point that some people didnt understood that every new advantage that you got from the other group was an extra point.
We were discussing for long time and it was kind of stressful because we were about to leave the negotiation for lack of points. We thought that the other group was getting too much when the reality was that they also got really strict points. But at the end we finnally comit an agreement, as the teacher said "thinking out of the pot" so trying to cheat the system with more future conveniences.
The negotieation ends better at the end but we made the other team lose for just one point. The point is that we couldnt understand that they were baing also strict to the points.

Sometimes is good to think in other solutions maybe even creative solutions that might satisfy the other partner, and it is also important take into consideration that maybe the other is telling the thuth and that he can't do more for you.

But it is also true that you are trying to get the most, even if that sometimes may make the other part not being so confortable, it is good to take into consideration what kind of relation you might want to have in future and why is important for you the deal.



(http://scrmblog.com/review/negotiation-strategies-in-supply-chain-management)

miércoles, 9 de abril de 2014

This is about the day that we make the interviews from the skype.
The results were almost quite similar for all of us, but as one team wins it was not so Equal.
During the negotiation no one want to loose, so we try to make the fairest thing as posible dividen the  gaining from each one, that was a cooperative work, really appropriate for a team that you would like to work with again. So it was a good strategy for long term partnership, and also no one got looses.

 Today is wendsday

Well this monday class was brieffly and quickly, the discussion was about the implementation of the next day negotiation.

It would consist in buyers and sellers so:

Sales is consisting on making the others see the world as you see it. So convince. [1]


  1. You can sell only if you yourself are convinced.
  2. Be clear and direct.
  3. Pressure is an art.
  4. Know your client.
  5. It’s all about the presentation.
  6. Be passionate and exciting.
  7. If you don’t know the answer, do not guess.
  8. Answer questions directly and clearly.
  9. Humor is a great lubricator.
  10. You can always be better.

You are entitled to a reasonable compensation for your product or service.
"My product is great and my customers are happy to pay my price!" Another salesperson gets up and says, "My product is great, but the buyer will never pay me such-and-such!" Don't sell yourself short.
Once you have established the value of your product or service, present your price with confidence. Never apologize for your price.
You must be prepared to say "Next!" or your customers will sense your uncertainty. The willingness to walk away from a sale comes from having options. It is crucial to have other potential sales in the line-up.
Once you have decided on your price, you must provide reasonable justification :
   1. Give your price legitimacy: "My price is reasonable for the marketplace. This is the going price for this product or service." If your buyers are doing their homework, they will know you are telling the truth. And remember you are entitled to a reasonable compensation.
  2. Focus on the value of your product or service, not on the price. Buyers will pay for value. Sell features and benefits.
  3. Show them that you'd like to help them out, but you can't because you can't lower your price for one customer without lowering your price for everybody.
You will lower your price only if you can save face, i.e., maintain the integrity of your basic pricing structure. So you tell your customer, "I accept a lower price only under the following circumstances ..."You might consider offering a discount if the customer will buy more than one, or if the merchandise is flawed. I recently gave a keynote speech at a reduced fee for a client who had already booked six two-day seminars. Or multiple booking.
If you appear too anxious to negotiate your price or terms downward, the buyer will perceive you as worth less.
If you think a buyer may be out of your price range then asked.

1. The Flinch: The buyer says, "Your price is what!" and they start choking. Your response: Silence. They just wanted to see if they could get a reaction out of you. Don't react. It's a test. Be persistent. Repeat your price and justify it as in Tip Number Five.
  2. The Squeeze: The buyer tells you, "You have to do better!" or "I can get it for less." Your response:
         a. Sell your unique qualifications. Take the focus off of the price. Get them to agree that yours is the one they want, and that the price is only a technicality. If they really want yours, they will find a way to pay for it. Remember my story of the competitor who offered to speak for nothing. Just because the buyer has a potential vendor with a lower price doesn't mean that they want that vendor.
      b. Tie a string. Offer to reduce your price only in return for additional volume, or a commitment to purchase other products at full price.
  3. The Sob Story: They cry, "All I have in my budget is…" or "All we can afford is…" Your response:
      a. Don't budge. Call their bluff. They may be testing to see how firm your price is.
      b. Ask, "Are there any other budgets you can draw from?" Their budget for your product or service may not be the only one available to them.
Whatever you do, LEAVE SATISFIED CUSTOMERS. How to satisfy your customers without lowering your price:  
  1. Be a good listener. Allow them to get their gripes about your price off their chest. They will thank you for being patient with them.
  2. Help them to accept your fee by providing reasonable justification.
  3. Sell your unique strengths. Believe in yourself. [2]


References:
[1] http://boss.blogs.nytimes.com/2011/07/25/my-top-10-sales-tips/?_php=true&_type=blogs&_r=0
[2] http://www.negotiationbootcamp.com/NegotiationArticles/TipsForPriceNegotiation.html

domingo, 23 de marzo de 2014

Last week we exercise with skype.
We are part of a construction team to build a village of houses for miners in hot and dry places around the world.
I am part of the build group.
The other day we discuss about the money that everyone should get, and that we have to take care that anyone lose, because at the end we understood that we are all from the same team.
We plainly different possible solutions according to the area, the investments and the needs, to manage the expenses in different ways.





So next day we will have to manage the discussion by phone call.
Sorry for the delay, I was really busi.
Today we present our works, some of them were really funny.
In general the people work on it.
I like to learn the manipulation skills, to know how the people think that non verbal communication affects.
I like to share the knew knowledge in a way that result so funny and pleasure.

In my group we made a work about how stress might affect in communication, we tried to put the people in a difficult situation with a strangers, changing the distance between us and them while speaking, or the item of the speaking, or the eye contact ....

We also take a look to micro expresions and facial expressions.





Some advices to manage the stress are:

Take a brake from the stressor.
Make exercise.
Smile and laught.
Take social support.
Meditate.

From the American physiologic association. Know more: http://www.apa.org/helpcenter/manage-stress.aspx


lunes, 17 de febrero de 2014

About the task for the 10 of March, became a bit funny today.
The main ideas was more analyze psicological reaction of people. That could be really funny, but as the teacher says, you must extract something that fulfil the class context, so might not be so good idea, but I really like ti, so I would like to present:

Hope you enjoy it!
Here there is the note mark paper that we where making the other day at class.


sábado, 15 de febrero de 2014

The last day, las monday. Sorry for post it a bit late.
We were making a negotiation to see how we express the ideas and the roles. It might happens that we are being rude and we didn't even know it.

I discuss in the role of a worker, with a company that want to hide me for my experience.
The people who wore like me, discuss that we are going to make deal for the followin things:

The earn amount of money shouldn't be lower than 4500€
We vould like paid vacations of 4 weeks and the goal would be take 6 weeks
The lengt of the contract should be indefine or at least one year.
We would prefer have the comunity expenses paid, but it is not a creitic point.
We would like to look for health insurance for the whole family
The working ours should be flexible and 40h/week and at least 150€ per hour of more work.
We would like to have a evaluation progress per year & the posibility of promotion.

We discuss a lot, different points of this ones. But the video we got is just 8 min, i'm sorry, it stop working after it.
Hope would be enought to see the point.


At the end of the conversation the notes where:
We would get from the start 4500€/month.
We have payd vacations of 4 weeks, and you canget the 6 weeks but you have no payed for the extra weeks.
The business trips are paid.
There are a lot of trips to germany and there they have work oportunities.
The manager would ask about the posibility of make a indefinite contract after the first year contract.
They will also look about the posibility of the family health insurance, deppending on the costs, he said they have some additional wastes per persone, that they need to check it might fit on it.
We got the 40h/week flexible, plus 300€ bonus per extra hour.
We also discuss about maternity, and we agree that if there is the case, would be 3 months of  maternity period.
He also say that every year the pruposed some promotion opportunities.


So in general we reach all the goals that we asked for, and even we agree with the company to cheak the other ones that in forst where not so important for us.


lunes, 3 de febrero de 2014

Today in class we saw differents ways of comunication, especial non verbal comunication.

http://knowledgeyatra.com/wp-content/uploads/2011/10/TypesOfComm1.jpg

This picture might sumarize the types of comunication, but in class we also talk about the comunication with the clothes stile. We also practice some exercise about non verbal comunication, like the tone, the features, the sounds...

I like the non verbal comunication, specially a part of it, that suposed to be quite reliable to know when someone is telling the truth, it is micro expresions, and starts with a study from Paul Ekman.
This study is show nin a tv serie, call: LIE TO ME.

Here is the thriller, there are few sesions, because of the polémica of being copy from real cases.suposly.


Hope you enjoy it.

lunes, 27 de enero de 2014

TODAY'S CLASS

Negociationbetween partners. Aplication about the different tools that we are used to take hand of, when we are trying to convince someone.
We might used a logical following, or add some feelings tothe conversation, may be remembersome sitiation...
We can exagerate the speech, or repeat till convincethe other one, my brother used to work on this really good, actually he still working on it,he is being saying that he want's a Mercedes since he is 16. He is in the second year of degree, by the way.

The point is we naturally used some literature or bases knowledge to convince someone, like fall in generalisms or topics. But what the class was about was how to used them to suport our opinion.

To be able to mantain aconversation, but also to convince the other person that our point ofview might be better or more reasonable. (Still i am not shure if, all of this, is about to make the others think like you, but more, to defend your opinions).



These days I have been seing a movie call The Wolf of Wall Street.


I would say that even the crueldy of the movie and specially the absurde. But it has a point, they negotiated, to convince people to do what they want, in particulary, buy some participants shares of stock.

I don't want to say that we might use the power of the negotiation in this particulary way,but it might teach something.
It seems that the guy was able to sell hice to skimo.
Of course negotiation is more than make your own way and make the others follow you, this might be a bad consecuece of it. (People, may be lazy to think by their selves)

But in negotiation is also really important to hear the other person, and by understanding his/her point of view make him/her understand yours. Maybe at the end you might not be agree, but at least you reach an understood situation.



Another of the partners of the group, of 4, go farther and observe something interesting about our body language. I might say, lets see it next week.


sábado, 25 de enero de 2014

There is an interesting point of view that mostly childs are experts of. This is curiosity.
I would like to share; how many of you try to see the life in this way?, normally all of us became so busy that we forgot that litle things exist, even that we have more life than our  stresses.

That is why i want to share this picture:

Is the formation of the ice in one of the Finland's lake.I believe the formation is caused by the wind,when the weather is so cold that in some point the ice is stoped from the wind way and make this formations, when one of the piceas of ice became part of the lake superfice.

viernes, 24 de enero de 2014

Effective negotiation helps you to resolve situations where what you want conflicts with what someone else wants. The aim of win-win negotiation is to find a solution that is acceptable to both parties, and leaves both parties feeling that they've won, in some way, after the event.

 - See more at: 
http://www.mindtools.com/CommSkll/NegotiationSkills.htm#sthash.P8usibOs.dpuf




http://blog.openmile.com/wp-content/uploads/2010/09/negotiations.jpg